Welcome to CA Rohit Sethi. This Privacy Policy outlines how your personal data is collected, stored, and securely processed when you explore our portal, purchase CA/CMA video lectures, or order study book packages. By accessing our platform, you consent to the practices described in this document.
Information We Collect
To provide seamless course activation, secure dispatches, and responsive academic doubt support, we collect the following categories of information:
- Contact Identifiers: Your full name, verified email address, phone/WhatsApp number provided during enrollment or inquiry.
- Dispatch & Billing Data: Detailed postal address (House/Flat No, Landmark, City, State, PIN Code) required for courier tracking and tax invoicing.
- Academic Course Selection: Target exam attempt (e.g., May/Sep/Jan 2026), course mode (Google Drive, Pen Drive, Android App), and order transaction logs.
- Technical & Session Logs: IP address, device operating system, browser parameters, and essential session cookies necessary for cart persistence.
How We Use Your Information
We treat your data with the utmost responsibility. Your personal details are utilized exclusively for legitimate educational and service purposes:
- Instant issuance of encrypted Google Drive lecture access permissions and mobile app serial keys.
- Dispatching printed concept revision books and question banks via verified national courier networks.
- Sending critical examination updates, batch timetable announcements, and faculty doubt-clearing notifications.
- Providing 1-on-1 counseling assistance and personalized study roadmap recommendations.
- Maintaining statutory tax invoices and accounting records in compliance with Indian commercial regulations.
100% PCI-DSS Secure Payment Processing
All financial transactions on this website are routed through Razorpay, India's leading PCI-DSS Level 1 certified payment aggregator.
We never store or log your credit/debit card numbers, CVVs, UPI MPINs, or Net Banking credentials on our servers. All transaction data is encrypted end-to-end directly with Razorpay and banking networks.
Data Sharing & Third-Party Transfers
We have a strict Zero-Spam & Zero-Resale Policy. We do not sell, rent, monetize, or trade student contact information to third-party telemarketers, coaching brokers, or external advertising agencies.
Data is shared only with strictly authorized operational partners solely for order execution:
- National Logistics Partners: Courier companies (e.g., DTDC, Delhivery, Speed Post) receive only your shipping name, address, and mobile number to fulfill physical book deliveries.
- Communication Gateways: WhatsApp and SMS API providers for automated order receipts and tracking alerts.
Cookie Policy & Analytics
We use session cookies to remember your shopping cart items, preserve your logged-in session state, and monitor website speed performance. You can disable cookies in your browser preferences, though cart operations may be limited.
Your Privacy Rights & Data Rectification
You have full legal control over your personal records. At any point, you may request to:
- Review, verify, or update your registered email, phone number, or dispatch address.
- Opt-out of non-critical promotional newsletters or upcoming batch announcements.
- Request account deletion or data erasure subject to statutory tax invoice record-keeping rules.
Grievance Officer & Contact Desk
If you have any questions, concerns, or grievances regarding our privacy measures or data practices, please reach out to our dedicated student helpdesk:
- Official Email: info@carohitsethi.com
- Helpline Number: +91 8585088805
- Campus Hub: Delhi, India