{"id":299,"date":"2025-09-20T18:26:30","date_gmt":"2025-09-20T18:26:30","guid":{"rendered":"https:\/\/carohitsethi.com\/subdomain\/?page_id=299"},"modified":"2025-09-20T18:26:30","modified_gmt":"2025-09-20T18:26:30","slug":"faqs","status":"publish","type":"page","link":"https:\/\/carohitsethi.com\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<!-- =========================\n     CA Rohit Sethi \u2014 FAQ Page\n     Paste this whole block into a page (Custom HTML).\n   ========================= -->\n<section id=\"rohit-faq\" style=\"background:#f9f9f9; padding:60px 20px; font-family:Arial,Helvetica,sans-serif; color:#222;\">\n  <div style=\"max-width:1100px; margin:0 auto;\">\n    <header style=\"text-align:center; margin-bottom:28px;\">\n      <h1 style=\"font-size:28px; margin:0 0 6px;\">Frequently Asked Questions<\/h1>\n      <p style=\"margin:0; color:#555;\">Answers about CA Rohit Sethi\u2019s classes, books, enrollment, and student support.<\/p>\n    <\/header>\n\n    <!-- Search + Categories -->\n    <div style=\"display:flex; gap:12px; flex-wrap:wrap; align-items:center; justify-content:space-between; margin:22px 0 14px;\">\n      <div style=\"flex:1; min-width:220px; max-width:640px;\">\n        <input id=\"faq-search\" type=\"search\" placeholder=\"Search questions (e.g. 'recordings', 'books', 'enroll')\" \n               style=\"width:100%; padding:12px 14px; border-radius:8px; border:1px solid #e0e0e0; box-shadow:inset 0 1px 0 rgba(0,0,0,0.02);\">\n      <\/div>\n\n      <div style=\"display:flex; gap:8px; flex-wrap:wrap;\">\n        <button class=\"faq-cat active\" data-cat=\"all\" aria-pressed=\"true\" style=\"padding:8px 12px; border-radius:6px; border:1px solid #d6d6d6; background:#fff; cursor:pointer;\">All<\/button>\n        <button class=\"faq-cat\" data-cat=\"classes\" aria-pressed=\"false\" style=\"padding:8px 12px; border-radius:6px; border:1px solid #d6d6d6; background:#fff; cursor:pointer;\">Classes<\/button>\n        <button class=\"faq-cat\" data-cat=\"books\" aria-pressed=\"false\" style=\"padding:8px 12px; border-radius:6px; border:1px solid #d6d6d6; background:#fff; cursor:pointer;\">Books &#038; Orders<\/button>\n        <button class=\"faq-cat\" data-cat=\"payments\" aria-pressed=\"false\" style=\"padding:8px 12px; border-radius:6px; border:1px solid #d6d6d6; background:#fff; cursor:pointer;\">Payments<\/button>\n        <button class=\"faq-cat\" data-cat=\"support\" aria-pressed=\"false\" style=\"padding:8px 12px; border-radius:6px; border:1px solid #d6d6d6; background:#fff; cursor:pointer;\">Support<\/button>\n        <button class=\"faq-cat\" data-cat=\"tech\" aria-pressed=\"false\" style=\"padding:8px 12px; border-radius:6px; border:1px solid #d6d6d6; background:#fff; cursor:pointer;\">Tech<\/button>\n      <\/div>\n    <\/div>\n\n    <!-- FAQ list -->\n    <div id=\"faq-list\" style=\"margin-top:8px; display:grid; gap:12px;\">\n      <!-- Each FAQ item has data-cat attribute(s). Add\/remove categories as needed. -->\n      <!-- GENERAL \/ CLASSES -->\n      <div class=\"faq-item\" data-cat=\"classes all\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a1\">Who is CA Rohit Sethi and what does he teach?<\/button>\n        <div id=\"a1\" class=\"faq-a\" hidden>\n          <p>CA Rohit Sethi is a Chartered Accountant (qualified in 2013) and experienced commerce educator. He teaches Accounting for CA Foundation, CA Intermediate (Advanced Accounting) and coaching for CA Final topics. His teaching focuses on conceptual clarity, exam strategy and doubt resolution.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"classes all\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a2\">What courses are available (levels \/ batches)?<\/button>\n        <div id=\"a2\" class=\"faq-a\" hidden>\n          <p>We offer CA Foundation, CA Intermediate (group-wise: Advanced Accounting &#038; allied subjects), CA Final coaching, crash courses, and targeted exam-prep batches. There are both full-term and revision-only batches. Exact available batches and timings are listed on the <a href=\"https:\/\/carohitsethi.com\/subdomain\/index.php\/shop\/\" style=\"color:#0073e6;\">Classes \/ Shop<\/a> page.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"classes all\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a3\">How can I enroll in a class?<\/button>\n        <div id=\"a3\" class=\"faq-a\" hidden>\n          <ol>\n            <li>Visit the <a href=\"https:\/\/carohitsethi.com\/subdomain\/index.php\/shop\/\" style=\"color:#0073e6;\">Classes \/ Shop<\/a> page and choose the batch or product.<\/li>\n            <li>Add the batch to cart and complete checkout (create an account if prompted).<\/li>\n            <li>After payment you will receive login details and course access information by email \/ WhatsApp.<\/li>\n          <\/ol>\n          <p>If you need help, contact us via the <a href=\"https:\/\/carohitsethi.com\/subdomain\/contact\/\" style=\"color:#0073e6;\">Contact page<\/a> or the support options in the footer.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"classes support\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a4\">Are classes live, recorded, or both?<\/button>\n        <div id=\"a4\" class=\"faq-a\" hidden>\n          <p>Most batches include live interactive sessions (where applicable) and recorded lectures. Recorded videos are provided to enrolled students for revision. Availability (live vs pre-recorded) is specified on each course page.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"classes support\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a5\">How long will I have access to recordings?<\/button>\n        <div id=\"a5\" class=\"faq-a\" hidden>\n          <p>Access duration depends on the specific course\/product. Typical access windows are stated on the product page at purchase. If you still have questions about access length for a course you\u2019re interested in, please contact support.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"classes support\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a6\">Do you provide doubt support (chat \/ phone \/ live doubt sessions)?<\/button>\n        <div id=\"a6\" class=\"faq-a\" hidden>\n          <p>Yes \u2014 enrolled students get doubt resolution via scheduled live doubt classes and dedicated channels (WhatsApp\/Telegram\/email) depending on the batch. The exact support channel will be shared after enrollment.<\/p>\n        <\/div>\n      <\/div>\n\n      <!-- BOOKS & ORDERS -->\n      <div class=\"faq-item\" data-cat=\"books all\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"b1\">How can I buy books and study materials?<\/button>\n        <div id=\"b1\" class=\"faq-a\" hidden>\n          <p>Books and printed materials are available through the <a href=\"https:\/\/carohitsethi.com\/subdomain\/index.php\/shop\/\" style=\"color:#0073e6;\">Books \/ Shop<\/a> section. Select the book(s), add to cart, and checkout. Some courses include books \u2014 check the course details.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"books\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"b2\">Do classes include books or notes?<\/button>\n        <div id=\"b2\" class=\"faq-a\" hidden>\n          <p>Some courses include printed or digital notes (this is highlighted on the course product page). If a course includes books, it will say so in the description. Otherwise you can purchase books separately from the store.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"books payments\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"b3\">How long does shipping take and where do you ship?<\/button>\n        <div id=\"b3\" class=\"faq-a\" hidden>\n          <p>We ship to addresses in India. Delivery times depend on your location and courier; estimated delivery is displayed at checkout. For urgent or bulk orders, contact us so we can provide a faster quote.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"books\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"b4\">Do you accept bulk orders or institute orders?<\/button>\n        <div id=\"b4\" class=\"faq-a\" hidden>\n          <p>Yes. For bulk or institutional orders (multiple copies), please reach out via the <a href=\"https:\/\/carohitsethi.com\/subdomain\/contact\/\" style=\"color:#0073e6;\">Contact<\/a> page or email (contact details on site) so we can provide a special quote.<\/p>\n        <\/div>\n      <\/div>\n\n      <!-- PAYMENTS & REFUNDS -->\n      <div class=\"faq-item\" data-cat=\"payments\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"p1\">Which payment methods are accepted?<\/button>\n        <div id=\"p1\" class=\"faq-a\" hidden>\n          <p>We support common payment methods: credit\/debit cards, netbanking, UPI, and popular wallets. The exact gateway options appear at checkout.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"payments\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"p2\">What is the refund\/cancellation policy?<\/button>\n        <div id=\"p2\" class=\"faq-a\" hidden>\n          <p>Refunds and cancellations depend on the product type (digital course vs physical book). Refund rules are stated on the product page and in our <a href=\"https:\/\/carohitsethi.com\/subdomain\/refund-policy\/\" style=\"color:#0073e6;\">Refund Policy<\/a> (or contact support if you don\u2019t see a specific policy). For course purchases please contact support first so we can assist.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"payments\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"p3\">Do you provide invoices \/ GST receipts?<\/button>\n        <div id=\"p3\" class=\"faq-a\" hidden>\n          <p>Yes \u2014 invoices are available after payment. If you require a GST invoice, provide business details (GSTIN, billing name and address) during checkout or contact support to get the invoice emailed to you.<\/p>\n        <\/div>\n      <\/div>\n\n      <!-- SUPPORT & CONTACT -->\n      <div class=\"faq-item\" data-cat=\"support all\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"s1\">How can I contact support?<\/button>\n        <div id=\"s1\" class=\"faq-a\" hidden>\n          <p>Use the <a href=\"https:\/\/carohitsethi.com\/subdomain\/contact\/\" style=\"color:#0073e6;\">Contact page<\/a> for general queries. Enrolled students will receive dedicated support contact info (WhatsApp\/Telegram\/email) after enrollment. For urgent queries, please use the phone\/WhatsApp number listed on the site footer.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"support\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"s2\">Can I request a demo or sample lecture?<\/button>\n        <div id=\"s2\" class=\"faq-a\" hidden>\n          <p>Yes \u2014 sample lectures or demo classes may be available for certain courses. Check the course page or contact us to request a demo (availability varies by batch).<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"support\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"s3\">Do you offer student counseling \/ study-planning?<\/button>\n        <div id=\"s3\" class=\"faq-a\" hidden>\n          <p>Yes \u2014 we provide study plans, test planners and exam strategy guidance as part of some batches. Ask at enrollment or contact support to learn about planning services for your chosen course.<\/p>\n        <\/div>\n      <\/div>\n\n      <!-- TECH -->\n      <div class=\"faq-item\" data-cat=\"tech\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"t1\">What are the technical requirements to watch classes?<\/button>\n        <div id=\"t1\" class=\"faq-a\" hidden>\n          <ul>\n            <li>Modern browser (Chrome, Firefox, Edge, Safari) \u2014 keep it updated.<\/li>\n            <li>Stable internet (recommended 4 Mbps+ for HD streams).<\/li>\n            <li>Video player works on phones, tablets and desktop. Use the site login; prefer Chrome on Android and Safari on iOS for best compatibility.<\/li>\n          <\/ul>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"tech support\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"t2\">I can\u2019t play videos \/ I see buffering \u2014 what should I do?<\/button>\n        <div id=\"t2\" class=\"faq-a\" hidden>\n          <ol>\n            <li>Try a different browser or restart the app\/page.<\/li>\n            <li>Check your internet connection and switch to Wi-Fi if needed.<\/li>\n            <li>Clear browser cache or try incognito\/private mode.<\/li>\n            <li>If issue persists, note device\/browser and time, and contact support with a screenshot \u2014 we\u2019ll help quickly.<\/li>\n          <\/ol>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"tech\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"t3\">How do I reset my password or recover my account?<\/button>\n        <div id=\"t3\" class=\"faq-a\" hidden>\n          <p>Go to the Login page and click \u201cForgot password.\u201d Enter the email you used to register; you\u2019ll receive a reset link. If you don\u2019t receive an email, check spam or contact support.<\/p>\n        <\/div>\n      <\/div>\n\n      <!-- MISC -->\n      <div class=\"faq-item\" data-cat=\"all\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"m1\">Do you provide certificates after course completion?<\/button>\n        <div id=\"m1\" class=\"faq-a\" hidden>\n          <p>Some courses provide completion certificates. Course pages specify whether a certificate is issued; otherwise ask support for details about assessment and certification.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"faq-item\" data-cat=\"all\">\n        <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"m2\">Where can I read student success stories \/ results?<\/button>\n        <div id=\"m2\" class=\"faq-a\" hidden>\n          <p>Visit the <a href=\"https:\/\/carohitsethi.com\/subdomain\/result\/\" style=\"color:#0073e6;\">Results<\/a> page for top performers, testimonials and success stories.<\/p>\n        <\/div>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- =========================\n     FAQ Styles & Behavior\n   ========================= -->\n<style>\n  \/* Basic question button *\/\n  #rohit-faq .faq-q {\n    width:100%;\n    background:#fff;\n    border:1px solid #e6e6e6;\n    border-radius:8px;\n    padding:14px 16px;\n    text-align:left;\n    font-size:16px;\n    font-weight:600;\n    color:#1f2937;\n    cursor:pointer;\n    display:flex;\n    justify-content:space-between;\n    align-items:center;\n    box-shadow:0 2px 6px rgba(0,0,0,0.03);\n  }\n  #rohit-faq .faq-q:focus { outline:3px solid rgba(0,115,230,0.12); }\n  #rohit-faq .faq-q::after { content:'+'; font-size:20px; color:#888; transition:transform .25s ease; }\n  #rohit-faq .faq-item[aria-open=\"true\"] .faq-q::after { content:'\u2013'; transform:rotate(0); color:#0073e6; }\n\n  \/* answer panel *\/\n  #rohit-faq .faq-a {\n    background:#fff;\n    border-radius:0 0 8px 8px;\n    border:1px solid #e6e6e6;\n    border-top:none;\n    padding:18px;\n    color:#444;\n    line-height:1.6;\n    box-shadow:0 4px 12px rgba(0,0,0,0.04);\n  }\n\n  \/* small screens adjustments *\/\n  @media (max-width:640px) {\n    #rohit-faq .faq-q { font-size:15px; padding:12px; }\n    #rohit-faq .faq-a { padding:14px; font-size:15px; }\n  }\n<\/style>\n\n<!-- =========================\n     FAQ Script: accordion, search, category filters\n   ========================= -->\n<script>\n(function(){\n  const root = document.getElementById('rohit-faq');\n  if (!root) return;\n\n  const faqList = root.querySelector('#faq-list');\n  const items = Array.from(faqList.querySelectorAll('.faq-item'));\n  const search = root.querySelector('#faq-search');\n  const cats = Array.from(root.querySelectorAll('.faq-cat'));\n\n  \/\/ init aria and event handlers\n  items.forEach((it, idx) => {\n    const btn = it.querySelector('.faq-q');\n    const panel = it.querySelector('.faq-a');\n    \/\/ ensure unique id for panel if missing\n    if (!panel.id) panel.id = 'faq-panel-' + idx;\n    btn.setAttribute('aria-controls', panel.id);\n    panel.setAttribute('role','region');\n\n    btn.addEventListener('click', () => {\n      const isOpen = it.getAttribute('aria-open') === 'true';\n      \/\/ close all items (accordion behaviour)\n      items.forEach(i => {\n        i.setAttribute('aria-open','false');\n        i.querySelector('.faq-q').setAttribute('aria-expanded','false');\n        const a = i.querySelector('.faq-a');\n        if (a) a.hidden = true;\n      });\n\n      \/\/ toggle clicked\n      if (!isOpen) {\n        it.setAttribute('aria-open','true');\n        btn.setAttribute('aria-expanded','true');\n        panel.hidden = false;\n        panel.scrollIntoView({behavior:'smooth', block:'nearest'});\n      }\n    });\n\n    \/\/ hide panels by default\n    panel.hidden = true;\n    it.setAttribute('aria-open','false');\n  });\n\n  \/\/ category filter\n  function setCategory(cat) {\n    cats.forEach(c => {\n      const isActive = c.dataset.cat === cat;\n      c.classList.toggle('active', isActive);\n      c.setAttribute('aria-pressed', isActive ? 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'' : 'none';\n    });\n  }\n  search.addEventListener('input', (e)=> doSearch(e.target.value));\n\n  \/\/ keyboard: Enter\/Space opens selected question (for better accessibility)\n  root.addEventListener('keydown', (e)=>{\n    if (e.key === 'Enter' || e.key === ' ') {\n      const el = document.activeElement;\n      if (el && el.classList.contains('faq-q')) {\n        e.preventDefault();\n        el.click();\n      }\n    }\n  });\n\n  \/\/ initialize default category\n  setCategory('all');\n\n  \/\/ JSON-LD Schema for a few top FAQs (helps SEO). Update Q\/A if you change the top items.\n  const faqSchema = {\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n      {\n        \"@type\": \"Question\",\n        \"name\": \"How can I enroll in a class?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Visit the Classes \/ Shop page, choose a batch, add to cart and complete checkout. 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CA Rohit Sethi is a Chartered Accountant (qualified in 2013) and experienced commerce educator. He teaches Accounting for CA Foundation, CA Intermediate (Advanced [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-299","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - carohitsethi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carohitsethi.com\/index.php\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - carohitsethi\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions Answers about CA Rohit Sethi\u2019s classes, books, enrollment, and student support. All Classes Books &#038; Orders Payments Support Tech Who is CA Rohit Sethi and what does he teach? CA Rohit Sethi is a Chartered Accountant (qualified in 2013) and experienced commerce educator. 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